We need to set out our response to the current epidemic of Novel Coronavirus (COVID-19). In certain circumstances it is necessary for us to attend at residential properties in order to carry out surveys, take measurements, check the progress of building works etc. before making any attendance we shall of course make a fixed and timed appointment and it is vitally necessary to take the necessary and reasonable steps to protect the health of ourselves and any person with whom we come into contact.

  • Do you or anyone in your household have a new persistent cough, a temperature above 38 degrees Celsius or any other symptoms which are acknowledged to relate to COVID-19?
  • Have you been exposed to anyone displaying flu-like symptoms?

If the answer to either of these questions is yes, please contact us immediately on the email: [email protected] or by telephone 01233861470

Hygiene is of paramount importance in the prevention of the spread of the virus. We shall wash or sanitise our hands before entering the property. We ask that washing facilities are made available within the property, if possible, for washing hands during and after our inspection. We may, or may not, wear protective gloves. These are of limited use in these circumstances and do not prevent the spread of the virus from one surface to another. Similarly, we shall not wear surgical masks since World Health Organisation advice suggests that the mask could become a carrier of the virus which could transfer to the face.

We must apply a no-contact policy with all occupants of, or visitors to, the property and ask that you understand and respect this policy. Preferably the house should be completely vacated for the duration of our inspection. If it is necessary for anyone to be in the property for any part of our inspection a minimum of 2 metres distance must be strictly maintained.

It is appreciated that these measures are inconvenient to you, and indeed to us, but in order to be able to offer a service, as close to normal as possible, to our clients precautions must be strict. We shall continue to monitor the guidance and advice of the UK Government and the Chief Medical Officer, responding accordingly where necessary.